Shipping policy
This Shipping Policy applies to all orders placed through Glowvera.
1. PROCESSING TIME
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
In case of high order volume, processing may be slightly delayed. Customers will be notified if there is a significant delay in order processing.
2. DELIVERY TIME
Estimated delivery time is 3–5 business days after the order has been shipped.
Total estimated delivery time (processing + shipping) is 4–7 business days.
Delivery times are estimates only and are not guaranteed. Delays may occur due to courier services, weather conditions, customs clearance, or other unforeseen circumstances.
3. SHIPPING CHARGES
Shipping charges (if applicable) will be displayed at checkout before order confirmation. Any promotional free shipping offers will be clearly mentioned on the website.
4. ORDER TRACKING
Once the order is shipped, tracking details will be provided via email or SMS (if applicable). Customers can use the tracking number to monitor shipment status.
5. WRONG ADDRESS DISCLAIMER
Customers are responsible for providing correct shipping information at checkout. Glowvera is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
6. LOST OR DELAYED PACKAGES
Glowvera is not responsible for delays caused by courier companies or external factors. However, assistance will be provided to help track and resolve shipping issues where possible.
7. MULTIPLE ITEMS IN ONE ORDER
If an order contains multiple items, they may be shipped separately depending on stock availability and logistics.
8. CONTACT INFORMATION
For shipping-related queries, contact:
Email: wahabali2k22@gmail.com
Brand: theglowvera.store